Updated April 16, 2025
SJP Federal Credit Union is committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and protect your data in connection with our website and the SJP FCU Mobile Banking App.
Information We Collect
We may collect non-public personal information from the following sources:
- Applications and forms submitted by you
- Transactions you perform with us or our affiliates
- Credit reporting agencies
- Information you provide on our website or in the app
How We Use and Share Information
We disclose your information only as permitted or required by law, typically to process transactions authorized by you. We do not sell or lease your data to third parties for marketing.
We may share your data with trusted third-party service providers who:
- Help deliver services (e.g., mobile banking features)
- Agree in writing to uphold strict privacy and data security standards
How We Protect Your Data
Access to your personal information is restricted to employees with a legitimate business need. We maintain physical, electronic, and procedural safeguards in accordance with federal regulations.
Mobile App Data Practices
The SJP FCU Mobile Banking App may access the following types of data to function properly:
- Device ID & Usage Data (to improve performance and security)
- Location (if enabled by you, for ATM or branch locator)
We do not collect or share personal data unless required to deliver services or by law. You may request deletion of your app data at any time by contacting us.
Data Retention & Deletion
We retain data only as long as necessary to provide services or meet legal requirements. If you wish to request deletion of your app data, please contact us using the details below.
Contact Us
For questions about this Privacy Policy or to request changes to your data, contact us:
- Phone: (716) 833-9670
- Fax: (716) 832-1687
- Website: https://www.sjpfcu.org
- Supervisory Committee: PO Box 332, Kenmore, NY 14223
Final Notes
This privacy policy applies to all services and apps provided by SJP Federal Credit Union, including our mobile banking application. For questions related specifically to the app, please refer to our in-app settings or contact us.